Associate Provider of Vitalcare Support Pty Ltd

For families and clients

Preparing for an Aged-Care Assessment

A little preparation can help you explain what life is really like at home

Information to help people prepare for conversations about their support needs.

Older couple sorting papers and a medication list at the kitchen table

An aged-care assessment is not a test that you have to pass.

It is a conversation about how you are managing, what is becoming difficult, what support you already have, what matters to you and what could help you continue living well and safely.

My Aged Care says assessments consider health, daily activities, safety, existing support, lifestyle, family and community involvement, and the person's goals and preferences. My Aged Care

Before your assessment, think about an ordinary week

One of the most useful things you can do is think about what actually happens at home.

Ask yourself:

  • Is showering or dressing becoming difficult?

  • Do I feel safe getting in and out of the shower?

  • Have I fallen or nearly fallen?

  • Is cooking becoming difficult or tiring?

  • Can I keep the house reasonably clean?

  • Can I shop independently?

  • Am I remembering and managing my medicines?

  • Can I get to medical appointments?

  • Do I have wounds or other health issues that need care?

  • Am I becoming less confident leaving the house?

  • Am I relying increasingly on my partner, children, friends or neighbours?

  • Is my carer becoming tired or struggling?

  • What would make everyday life easier or safer?

Don't focus only on your best day. Explain what happens on the difficult days as well.

Think about your goals

Support is not only about identifying problems.

Consider what you want to continue doing.

For example:

  • “I want to keep showering safely.”
  • “I want to continue living in my own home.”
  • “I want to get back to my community group.”
  • “I want to be able to prepare meals again.”
  • “I want my daughter to be my daughter, rather than having to do everything for me.”

Your goals and preferences form an important part of the assessment and resulting support plan. My Aged Care

What should I have ready?

My Aged Care recommends having:

  • your Medicare card

  • another form of identification, such as a driver's licence, healthcare card, passport or DVA card

  • any referrals from your doctor

  • contact details for your GP and other health professionals

  • information about the support you already receive

  • information about aged-care services you want to discuss. My Aged Care

It can also help to write down your medications, recent hospital admissions, falls or health changes, and what family or carers currently help you with.

Can someone be with me?

Yes.

You can choose to have a family member, friend, carer, registered supporter or another appropriate support person present. You can also request an interpreter if you need one. My Aged Care

Having someone who knows your situation can be useful, particularly if they help you regularly.

Questions worth asking

Consider asking:

  • What services have I been approved for?
  • How will these services help with my goals?
  • What happens next?
  • Are there waiting times?
  • What support is available for my carer?
  • Who do I contact if my needs change?

What happens afterwards?

After the assessment you will receive a Notice of Decision explaining the outcome and a copy of your support plan. Your support plan records matters such as your strengths, difficulties, goals, preferences and the services identified to support you. My Aged Care

When speaking with a potential Support at Home provider later, My Aged Care recommends having your Notice of Decision and support plan available, together with your financial-assessment outcome if applicable and any questions you want to ask. My Aged Care

Need help understanding what happens next?

Talk to our team

Office: 08 6388 0982 Dial # 2

Clinical Care Manager: 0494 722 663

Official information

Important information

The information provided in these resources is general information only and is not intended to replace individual medical advice, diagnosis, assessment or treatment from a qualified healthcare professional.

Services, eligibility, funding and availability depend on individual circumstances and applicable program and service arrangements. If you have concerns about your health, contact your GP or treating healthcare professional. For a medical emergency, call 000.

SA Community Support is an Associate Provider of Vitalcare Support Pty Ltd, the registered Support at Home provider. Support at Home services provided by SA Community Support are subject to the participant's approved services and applicable registered-provider arrangements.