Associate Provider of Vitalcare Support Pty Ltd

Make a Referral

Refer to SA Community Support

Whether you are looking for support for yourself, helping a family member or someone you care for, or referring a client professionally, we make the referral process straightforward.

Please choose the referral option that best describes you.

Discharge planner completing a referral on a laptop with a printed form beside her

Choose your referral option

Refer Yourself or Someone You Support

For individuals, family members, friends, carers and representatives seeking Community Nursing, Support at Home or post-hospital support.

Start general referral

Healthcare Professional Referral

For GPs, hospitals, discharge teams, allied-health professionals, care partners and other healthcare or referral professionals.

Make a professional referral

This referral form is not an emergency service and is not continuously monitored. If you or another person requires immediate medical assistance or is in immediate danger, call 000.

Your privacy

SA Community Support respects your privacy. Information submitted through our referral forms is used to assess and respond to referrals and to provide or coordinate appropriate services. Please refer to our Privacy Policy for information about how we handle personal and health information.

Who can refer?

  • Individuals, family members, friends, carers and representatives
  • GPs
  • Hospital clinicians
  • Hospital discharge planners
  • Nurse practitioners
  • Allied-health professionals
  • Care coordinators
  • Community health professionals
  • Other authorised professionals involved in a person's care

What can you refer for?

Community Nursing

Wound care, medication management, continence and catheter care, diabetes management, chronic health management, PEG and enteral feeding support, post-hospital care, nursing reviews and other appropriate nursing services.

Support at Home

Personal care, daily living support, household assistance, shopping, transport, community access, social participation, respite and other approved services.

Information to have available

To help us understand the referral, please provide as much relevant information as possible.

Client details

  • Full name
  • Date of birth
  • Address
  • Phone number
  • Preferred contact person

Referral details

  • Reason for referral
  • Services requested
  • Current concerns
  • Urgency
  • Relevant goals

Clinical information

  • Diagnoses
  • Relevant medical history
  • Current medications
  • Wounds
  • Continence or catheter needs
  • Diabetes
  • PEG or enteral feeding
  • Recent hospital admission
  • Relevant clinical information

Current support

  • Existing aged-care arrangements
  • Current providers
  • GP
  • Allied-health professionals
  • Family or carer involvement

Documents

Where appropriate and authorised, have relevant clinical documentation, discharge information, care plans or other supporting information available.

What happens after referral?

We review the information provided and contact the appropriate person when further information is required.

We then discuss the appropriate pathway, service arrangements and next steps.

Where assessment is required, the appropriate professional completes the relevant assessment and contributes to care planning.

Once arrangements are confirmed, agreed services can commence.

Where appropriate and authorised, we maintain communication with relevant members of the person's healthcare team.

Need to speak with us first?

If you are unsure whether SA Community Support is the right service for someone, contact our team.

We are happy to discuss the referral pathway.