Associate Provider of Vitalcare Support Pty Ltd

About Us

About SA Community Support

Compassionate care. Clinical excellence. Genuine relationships.

SA Community Support is a South Australian community care organisation providing Support at Home and community nursing services across Metropolitan Adelaide, Adelaide Hills, Barossa and Clare Valley.

Our purpose is to provide safe, respectful and personalised care that helps people maintain independence, dignity, wellbeing and connection with the people and community around them.

Clinical leadership

Matt Satler, Clinical Care Manager, SA Community Support

Matt Satler

Director and Clinical Care Manager | AHPRA Registered Nurse

Matt brings extensive experience across nursing, aged care and community services.

His professional experience includes acute hospital environments, emergency services, mental health, community care, aged care and support for people with complex disability and neurological needs.

He leads SA Community Support with a strong focus on clinical oversight, professional standards, structured governance, communication and person-centred care.

His approach is grounded in a simple principle:

Good care starts with understanding the person, not just the task.

Our approach

Professional care with a personal touch

We believe people should feel:

Seen.
Respected.
Supported.
Safe.
At home.

Good care begins with listening.

We take the time to understand what matters to each person and work with them to provide support that fits their needs, preferences, goals and circumstances.

Our mission

Care that makes a genuine difference

Our mission is to provide compassionate, safe and respectful care that supports people to live life on their own terms.

We protect dignity, promote independence and wellbeing, and help people remain connected to their families, carers, community and the lifestyle they value.

With professionalism, integrity and genuine care, we build trusted relationships and provide support that makes a positive difference every day.

Our vision

A trusted South Australian leader in community care

We aim to be recognised for exceptional nursing, knowledgeable people, personalised service, reliability, innovation and genuine community connection.

We want every person we support to feel seen, supported and at peace, with confidence in the care around them and the freedom to live the life they choose.

Our values

Our values

Care

We treat people with compassion, kindness and genuine respect.

Respect

We protect dignity, privacy, choice and independence.

Professionalism

We take our responsibilities seriously and maintain high standards in the way we work.

Reliability

We aim to provide dependable support and clear communication.

Openness

We listen to feedback, communicate honestly and remain willing to improve.

Community

We believe people thrive when they remain connected to their families, communities and support networks.

Continuous improvement

We look for better ways to provide safe, effective and person-centred care.

Working with healthcare professionals

We understand that community care is often one part of a broader healthcare plan.

That is why we value professional relationships with:

  • GPs
  • Hospitals
  • Hospital discharge teams
  • Allied-health professionals
  • Care coordinators
  • Families and carers
  • Other professionals involved in a person's care

We aim to communicate respectfully, work within our professional responsibilities and support coordinated care.

Our Support at Home relationship

SA Community Support is an Associate Provider of Vitalcare Support Pty Ltd, the registered Support at Home provider.

We deliver agreed Support at Home services under Vitalcare's arrangements and within the participant's approved care plan and service arrangements.

Our commitment

We want people who come into contact with SA Community Support to feel that they have found a team that genuinely cares.

A team that listens.
A team that communicates.
A team that understands professional responsibility.
A team that treats people as people.